APU
Art & Pictures United
FAQs
— Is the print framed?
“No, all pictures are unframed, printed on Museum Quality Print on Archival Matte Paper 230g with 1,5 inc” white border signed”, shipped in a tube by the UPS.
— What does museum quality mean?
“All prints are archival quality and are approved by the photographer. We work closely with printing lab to ensure that all prints are presented according to their intentions. To be precise, these are digital C-Prints on Canon Archival Matte paper 230g. We aim to provide prints of the highest standard that maintain their beauty and value for years to come. Prints are printed on archive matte paper, which minimizes fading. The usual precautions should be taken to retain a photograph’s depth of tone and contrast, and we recommend that a photograph should not be hung in direct, continuous sunlight.”
— My order arrived damaged. What do I do?
“If a product arrives damaged, you must keep all original packaging material for insurance purposes. Claims must be made within 7 days of receipt via email to apugomes@gmail.com. Send us a description of the damage, and please include photos of the damaged areas if possible.. ”
— When will my order ship?
“All orders will be processed as quickly as possible. We typically ship orders within one to three days, but it could happen for up to five business days. Prints are made throughout the sale and signed by the photographer. ”
— Do I own the rights to the work I purchase?
Rights concerning the work of the photographer remains the bearer of the rights of author of his work. The rights of representation and of reproduction of the works presented on this site belong to the author. The authorization of Apu Gomes is necessary for all exploitation of these rights. Your rights to the purchased product when it’s a photograph are therefore limited to a right to private use, excluding any right of representation and of reproduction.
— Can I pay with Paypal?
Yes! The Apu Gallery Shop is able to accept payment for orders via all major debit and credit cards, PayPal, Apple Pay, and Google Pay.